Shipping policy

Shipping Policy

Thank you for shopping with us! Below is our shipping policy to help you understand how and when your order will be delivered.

Order Processing

  • Orders are processed within [1–3 business days] after payment is received.

  • Orders are not shipped or delivered on weekends or holidays.

  • During high-volume periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout.

  • Estimated delivery times:

    • Standard Shipping: [5–10 business days]

    • Expedited Shipping: [2–4 business days]

    • Overnight Shipping: [1 business day] (if available)

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Locations

  • We currently ship to [United States, Canada, UK, Ghana, etc].

  • International shipping times vary by destination and customs processing.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • Tracking information may take up to 24 hours to update.

Customs, Duties & Taxes

  • International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

  • We are not responsible for delays caused by customs.

Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once marked as delivered by the carrier.

  • If your package is lost in transit, contact us and we will assist with a claim.

Damaged Packages

If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the package and item.

Contact Us

For shipping questions, please contact us at: info@philswear.com